Jura Empty drip tray (tray is empty): false drip-tray message
Empty drip tray (tray is empty) means: Tray message will not clear, or "Tray missing" with the tray fitted.
How to fix Empty drip tray (tray is empty)
- Remove the tray, wash it, and wipe the two metal strips dry with a damp cloth, then dry.
- Wipe the mating contacts in the machine.
- Refit the tray firmly until it clicks.
- If it still reads full, the strips are corroded through; a new tray is the fix.
When to stop and call a repairer
Nothing dangerous here.
What it costs
Parts: Drip tray $30 to $60.
Service: Out-of-warranty manufacturer service for a super-automatic is typically $250 to $500 including return shipping; independent espresso repairers are usually cheaper for a single part.
Worth repairing? Yes.
FAQ
What does Empty drip tray (tray is empty) mean on the Jura?
Tray message will not clear, or "Tray missing" with the tray fitted. The tray is detected and its fullness measured through two metal contact strips on the back of the tray. Coffee residue, milk or scale bridging them reads as full; corrosion or a bent strip reads as missing.
Can I fix Empty drip tray (tray is empty) myself?
DIY difficulty: easy. Remove the tray, wash it, and wipe the two metal strips dry with a damp cloth, then dry. Wipe the mating contacts in the machine.
How much does it cost to fix Empty drip tray (tray is empty)?
Drip tray $30 to $60. Out-of-warranty manufacturer service for a super-automatic is typically $250 to $500 including return shipping; independent espresso repairers are usually cheaper for a single part.
Is it worth repairing?
Yes.
Code meanings are compiled from manufacturer service references and repair documentation for the all models; fixes follow documented repairs and owner reports. Model revisions can differ. If your appliance is under warranty, contact the manufacturer before opening it.