Breville / Sage Dual Boiler error codes
13 codes. The Dual Boiler has dual stainless boilers plus heated group head; most codes are one of its temperature sensors, a water-level or flow fault, or the grinder.
The Dual Boiler shows two-digit codes 00 to 12 in its hidden self-check menu rather than on the normal display.
How to read the stored error log
Switch the machine off at the wall. Hold EXIT and MANUAL while switching the power back on to enter the self-check menu. Press MENU to reach item 3 (error log) and item 4 (boiler level status such as LLL / HHH). In the error log, MENU steps through codes 00 to 12 with a count for each. At "ErSt", hold MANUAL until it beeps to clear the codes (the cup counter is not reset).
Service menus are intended for technicians. Reading the log is harmless; do not change calibration values.
All codes
| Code | Meaning | Fault | DIY |
|---|---|---|---|
00 | Steam boiler temperature sensor not detected | Temperature sensor open circuit (not detected) | moderate |
01 | Steam boiler temperature sensor short circuit | Temperature sensor short circuit | moderate |
02 | Coffee boiler temperature sensor not detected | Temperature sensor open circuit (not detected) | moderate |
03 | Coffee boiler temperature sensor short circuit | Temperature sensor short circuit | moderate |
04 | Group head heater temperature sensor not detected | Temperature sensor open circuit (not detected) | moderate |
05 | Group head heater temperature sensor short circuit | Temperature sensor short circuit | moderate |
06 | Steam boiler pump issue during startup | Boiler water level or pump fault | moderate |
07 | Steam boiler water level or pump fault | Boiler water level or pump fault | moderate |
08 | Coffee boiler pump or flow issue | Boiler water level or pump fault | moderate |
09 | Coffee boiler water level fault | Boiler water level or pump fault | moderate |
10 | Coffee boiler overheating detected | Overheated above target temperature | hard |
11 | Steam boiler overheating detected | Overheated above target temperature | hard |
12 | Group head overheating detected | Overheated above target temperature | hard |