Applies to: espresso machines (LatteGo, Xelsis, Incanto, Saeco).
How to fix Error 14
- Switch off and leave it for 30 minutes to cool.
- Switch on and try again.
- If it returns, contact Philips Consumer Care.
When to stop and call a repairer
A machine that overheats repeatedly should not be left on unattended.
What it costs
| Parts | Not published by Philips. |
|---|---|
| Service | Service prices are not published by the manufacturer. Ask an authorised service centre, and an independent espresso repairer, for a quote. |
| Worth repairing? | Yes. |
Beyond the fix
Tips and tricks
- Philips treats 14 as overheating: switch off and wait 30 minutes before switching on again.manufacturer manual
Easily confused with
- Error 11 also uses a 30 minute off period, but it relates to a machine that is too cold rather than too hot.
Further reading
Questions
What does Error 14 mean on the Philips / Saeco?
Machine has overheated. Philips lists Error 14 as the machine having overheated and tells you to switch it off, then on again after 30 minutes.
Can I fix Error 14 myself?
DIY difficulty: easy. Switch off and leave it for 30 minutes to cool. Switch on and try again.
How much does it cost to fix Error 14?
Not published by Philips. Service prices are not published by the manufacturer. Ask an authorised service centre, and an independent espresso repairer, for a quote.
Is it worth repairing?
Yes.
Error 14 during startup or during use?
Philips / Saecos report Error 14 any. That timing is a useful clue when narrowing the cause.
Can I keep using the machine with Error 14 showing?
Usually you can finish the drink you are making, but do not ignore it — the underlying fault rarely heals itself. Work through the cheap checks first.
Will Error 14 clear on its own?
Often, yes. The first step (switch off and leave it for 30 minutes to cool) clears a share of cases on its own. If the code comes straight back, the part is genuinely at fault.
How long does the repair take?
Fifteen to thirty minutes with basic tools, once you have the part.