Philips / Saeco error codes
Numbered error codes on LatteGo 4300/5400, Xelsis, Incanto and older Saeco machines (the LatteGo 2200/3200 use warning lights instead).
Find your Philips / Saeco error code below, with what it means and how to fix it. Pick your machine, or start with the most-searched codes.
All Philips / Saeco codes
| Code | Meaning | DIY |
|---|---|---|
Error 01 | Coffee grinder cannot work properly: the coffee funnel is blocked with ground coffee | easy |
Error 03 | Brew group is too dirty to work properly | easy |
Error 04 | Brew group is not correctly placed | easy |
Error 05 | Air is trapped in the water circuit | easy |
Error 11 or 19 | Machine must adjust to room temperature (Error 11); Error 19 may be a loose plug | easy |
Error 14 | Machine has overheated | easy |
Error 02, 10, 15 or 22 | Internal fault; Philips lists these as needing service | hard |
Error 20 | Brew group or a service component not detected (unverified: not in Philips documents) | easy |
Saeco and Philips coffee machine troubleshooting: where to start
Full Saeco and Philips troubleshooting guide →
This page covers Philips and Saeco super-automatics, including LatteGo, Xelsis, Incanto and Saeco models. Work out whether the code is something you can clear yourself, then open its page.
| Try yourself first | Usually needs service |
|---|---|
| Error 01, Error 03, Error 04, Error 05, Error 11 or 19, Error 14, Error 20 | Error 02, 10, 15 or 22 |
Philips and Saeco guides
- Philips LatteGo error codes and warning lights2200 to 5400
- Philips LatteGo problems: froth, leaks, weak coffeesymptoms
- Saeco and Philips troubleshootingsymptoms and fixes
- Empty grounds container messagewhy it will not clear
Philips / Saeco error code questions
How many Philips / Saeco error codes are covered?
8 codes across 1 machine family. Each has its own page with the meaning, the part at fault, the fix and the cost.
What does Philips Error 20 mean?
Brew group or a service component not detected (unverified: not in Philips documents). We could not find Error 20 in the Philips LatteGo 4300/5400 manual or in Philips's support article on error codes, so we cannot say what Philips means by it. The advice here is general: make sure the drip tray, grounds container and service door are seated, then switch the machine off and on. If it returns, contact Philips or Saeco support.
Can I fix Philips / Saeco errors myself?
By our ratings, 7 of the 8 codes are easy, 0 moderate and 1 hard or not recommended for DIY. Each page lists the cheapest checks first and says where to stop.