Applies to: range and wall oven.
How to fix tE
- Cut power for 3 minutes and let the panel dry if it was cleaned.
- If it persists, call Samsung or a qualified technician. They would check the panel ribbon and the panel. Do not open the range yourself.
When to stop and call a repairer
Cut power first.
What it costs
| Parts | Not published by Samsung. Ask an authorised service centre for a quote. |
|---|---|
| Service | Service prices vary by region and are not published by the manufacturer. Ask an authorised service agent for a quote before booking a visit. |
| Worth repairing? | Depends on age. |
How to check the error log
Samsung ovens do not have a user-accessible error log. The code stays on the display until you fix the cause or cut power at the breaker for 3 minutes; if it returns after a reset, treat it as real.
Clear the log after a repair so you can tell whether the fault has really gone.
Questions
What does tE mean on the Samsung range and wall oven?
Touch communication error. The touch panel is not responding to the board. Moisture after cleaning is the everyday cause; otherwise the panel.
Can I fix tE myself?
DIY difficulty: hard. Cut power for 3 minutes and let the panel dry if it was cleaned. If it persists, call Samsung or a qualified technician. They would check the panel ribbon and the panel. Do not open the range yourself.
How much does it cost to fix tE?
Not published by Samsung. Ask an authorised service centre for a quote. Service prices vary by region and are not published by the manufacturer. Ask an authorised service agent for a quote before booking a visit.
Is it worth repairing?
Depends on age.
When does tE typically show up?
Samsung range and wall ovens report tE any. That timing is a useful clue when narrowing the cause.
Can I keep using the machine with tE showing?
Usually you can finish the drink you are making, but do not ignore it — the underlying fault rarely heals itself. Work through the cheap checks first.
Will tE clear on its own?
Rarely. A reset or power cycle is worth one try, but tE with a "hard" difficulty rating almost always means a failed component that has to be replaced.
How long does the repair take?
This one is a bench repair for most owners — the teardown, test and reassembly are the bulk of the work, not the part itself.