Applies to: Oracle Jet.
How to fix E14
- Power cycle and retry steaming.
- If the code returns, contact Breville or an authorised service centre. A technician would check the pressure sensor plug for moisture and test or replace the sensor.
When to stop and call a repairer
The steam side runs under pressure and the sensor sits inside the machine; do not open it.
What it costs
| Parts | Not published by Breville. Ask an authorised service centre for a quote. |
|---|---|
| Service | Not published by Breville. Ask an authorised service centre for a quote. |
| Worth repairing? | Ask for a quote. |
How to check the error log
Open Settings on the touch screen, then About the Machine, then Software version. On that screen tap each bottom corner of the screen several times. Go back to About the Machine and a new Service center mode entry appears. Open it to view the error log.
Clear the log after a repair so you can tell whether the fault has really gone.
Beyond the fix
Tips and tricks
- Use Settings, Steam wand cleaning, and follow the on-screen guide. Wipe the wand with a damp cloth after every milk use.manufacturer manual
- Keep the steam wand tip tightly fastened after cleaning. Do not use alkaline cleaning agents on the machine.manufacturer manual
- On another Oracle model, seals under the wand tip protect the temperature sensor from steam. A technician says nicked or worn rings can leak.technician video
Common mistakes
- Letting milk dry on the tip.
- Removing and refitting the tip often, which can nick the seals.
Easily confused with
- E16 is described as a blocked wand or abnormal pressure, while E14 is a missing pressure signal.
Further reading
Questions
What does E14 mean on the Breville / Sage Oracle Jet?
Pressure sensor signal missing during steam operation. The steam system pressure sensor is not returning a reading, according to third-party service tables. Possible causes are a loose plug, a wet connector or a failed sensor.
Can I fix E14 myself?
DIY difficulty: not recommended. Power cycle and retry steaming. If the code returns, contact Breville or an authorised service centre. A technician would check the pressure sensor plug for moisture and test or replace the sensor.
How much does it cost to fix E14?
Not published by Breville. Ask an authorised service centre for a quote. Not published by Breville. Ask an authorised service centre for a quote.
Is it worth repairing?
Ask for a quote.
When does E14 typically show up?
Breville / Sage Oracle Jets report E14 while brewing or steaming. That timing is a useful clue when narrowing the cause.
Can I keep using the machine with E14 showing?
Usually you can finish the drink you are making, but do not ignore it — the underlying fault rarely heals itself. Work through the cheap checks first.