Breville / Sage Oracle Jet error codes
19 codes. The Oracle Jet has a ThermoJet heating system plus a heated group head; most codes are one of its temperature sensors, a water-level or flow fault, or the grinder.
The Oracle Jet has a different, shorter code table (E1 to E19) from the older Oracles. The "ferro heater" wording in the third-party table is not Breville's; Breville describes a ThermoJet heating system and does not say how many heating elements the Jet has.
How to read the stored error log
Open Settings on the touch screen, then About the Machine, then Software version. On that screen tap each bottom corner of the screen several times. Go back to About the Machine and a new Service center mode entry appears. Open it to view the error log.
Service menus are intended for technicians. Reading the log is harmless; do not change calibration values.
All codes
| Code | Meaning | Fault | DIY |
|---|---|---|---|
E1 | Ferro heater temperature sensor open circuit detected | Temperature sensor open circuit (not detected) | hard |
E2 | Ferro heater temperature sensor short circuit detected | Temperature sensor short circuit | hard |
E3 | Steam wand temperature sensor open circuit detected | Temperature sensor open circuit (not detected) | hard |
E4 | Steam wand temperature sensor short circuit detected | Temperature sensor short circuit | hard |
E5 | Group head heater temperature sensor open circuit detected | Temperature sensor open circuit (not detected) | hard |
E6 | Group head heater temperature sensor short circuit detected | Temperature sensor short circuit | hard |
E7 | Group head heater unable to reach temperature (cause not confirmed by Breville) | Heater not reaching temperature | not recommended |
E8 | Flow meter count error indicating abnormal water flow measurement during priming | Flow meter signal problem | moderate |
E9 | Electrical fast protection triggered during heater operation | Electrical safety protection triggered | not recommended |
E10 | Grinder motor overheated or no motor speed detected | Grinder motor fault | easy |
E11 | Grinder blocked causing excessive current draw | Grinder motor fault | easy |
E12 | Grinder speed sensor not detecting normal operation | Grinder motor fault | easy |
E13 | Grinder motor operation timed out before completing grind cycle | Grinder motor fault | easy |
E14 | Pressure sensor signal missing during steam operation | Pressure sensor signal missing | not recommended |
E15 | Zero-cross electrical signal not detected during manual operation | Electrical safety protection triggered | not recommended |
E16 | Steam wand blocked or abnormal pressure detected during milk operation | Steam wand blocked | easy |
E17 | Tamping or dosing motor failure, no current draw detected (motor type unconfirmed) | Tamping / dosing motor fault | easy |
E18 | Tamping or dosing motor overcurrent from resistance or a jam (motor type unconfirmed) | Tamping / dosing motor fault | easy |
E19 | Leakage current protection triggered multiple times indicating electrical safety fault | Electrical safety protection triggered | not recommended |